Gaya APA
Baran, Roger J., Galka, Robert J., Strunk, Daniel P.. (2008).
Principles of Customer Relationship Management .
United States of America:
South Western Cengage Learning.
Gaya Chicago
Baran, Roger J., Galka, Robert J., Strunk, Daniel P..
Principles of Customer Relationship Management.
United States of America:
South Western Cengage Learning,
2008.
Text.
Gaya MLA
Baran, Roger J., Galka, Robert J., Strunk, Daniel P..
Principles of Customer Relationship Management.
United States of America:
South Western Cengage Learning,
2008.
Text.
Gaya Turabian
Baran, Roger J., Galka, Robert J., Strunk, Daniel P..
Principles of Customer Relationship Management.
United States of America:
South Western Cengage Learning,
2008.
Print.