Gaya APA
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K.. (2014).
Service Management: Operations, Strategy, Information Technology 8th Edition (8th Edition).
New York:
McGraw-Hill.
Gaya Chicago
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K..
Service Management: Operations, Strategy, Information Technology 8th Edition.
8th Edition
New York:
McGraw-Hill,
2014.
Text.
Gaya MLA
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K..
Service Management: Operations, Strategy, Information Technology 8th Edition.
8th Edition
New York:
McGraw-Hill,
2014.
Text.
Gaya Turabian
Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K..
Service Management: Operations, Strategy, Information Technology 8th Edition.
8th Edition
New York:
McGraw-Hill,
2014.
Print.